A new virus may have sent you to our page. It claims to be from staff@tdl.com. Do not open the attached zip file. It is a virus. We only send mail from support@tdl.com and acctg@tdl.com.

Welcome ECIS Customers

The Diamond Lane would like to take this opportunity to welcome you to our service. We are doing everything that we can to make this changeover as smooth and trouble free as possible for you. This page will explain the changes in your services with the changeover from ECIS to The Diamond Lane.

WEBMAIL AND SPAM BLOCKING

Webmail can now be accessed at http://ecis.com/webmail - If you are using the webmail to view your domain email, replace the server name with your domain name.

The spam blocker can now be accessed at http://ecis.com/manager, along with the the anti-virus and password change functions. Just use your logon name and password as you always have.

You will be able to retain your @ecis.com address and your server settings will remain the same at this time.

Programs to assist in regaining control of your computer:

The explosion of spam, pop-ups, spy-ware, ad-ware, and other intrusive and unethical advertising methods has become serious enough that we are getting many support calls about these problems. First, understand that these have nothing to do with your choice of Internet Service Provider. These "features" are either present in Web pages you visit and e-mails you receive, are installed as part of some program you intended to install, or they are installed by a Web page or a malicious e-mail without your knowledge.

Spy-ware is software that mails information about you to interested third parties. Ad-ware generates pop-up ads on your computer as soon as you connect to the Internet. In most cases, these will be present on your computer without you even knowing it. The only way to stop these is to install special third party software to deal with them, much in the same way that you should be using a good virus filter program to protect your computer from viruses.

The following programs are solutions that we have heard good things about. For each of the problems, many solutions are possible, and some are probably just as good. We have no affiliation with these companies, and can't assist with their installation and use, but decided it was time to provide some options that might help you regain control of your Internet experience.

To install a spam filter on your computer:

Note: if you provide a similar product, and would like to be considered for inclusion in this list, send a plain text message to support @ tdl.com

A brief message from ECIS

ECIS has made every effort to upgrade, improve and bring YOU the very best the Internet offers. ECIS has, for 7 years been honored to bring the very best local Internet access available to the east bay. Having reached the limit of what we, as ECIS, can bring you, we asked ourselves “How can we make it better?” The answer was simple, The Diamond Lane (tdl.com). A lot of you will remember tdl.com from the many years they provided news services and secondary name server resources to ECIS. Even though this means that ECIS will cease operations, TDL will be taking over ECIS dial up and web-hosting clients providing you with more services, more options and more value. We are pleased to pass the torch to a provider that not only shares the same high quality business ethics, but one that has the facilities to give the previous ECIS customers everything they need and more.

Thank You,
Jesse, Shirley, Chris and Sam.

For Tech support, those customers still local to the 925-706-4280 can continue to call in on that number. You do not need to dial 510-782-6825 (TDL support) at this time.

Welcome

The Diamond Lane welcomes all of you to the TDL family and looks forward to meeting your Internet needs. We understand that this transition is sudden, and that some changes need to be made immediately. In the midst of this temporary inconvenience lies a real positive, it will be over quick. This gives everyone more time in the long run to start expanding and taking full advantage of what TDL can do for you. Hopefully, you will be as glad to be with us as we are to be with you.

What Really Changes?

  1. First of all, let's make one thing clear. TDL will be honoring all pricing plans you had with ECIS and in many cases we can come up with a more affordable plan for you. So rest assured, you will not be paying more, most of you will be getting more.

    Reminder, make checks payable to "The Diamond Lane" and mail to:

    The Diamond Lane
    2415 Radley Court
    #1
    Hayward, CA 94545

  2. Changes to be made Immediately.

    • Make payments and checks payable to TDL Immediately. Checks made out to ECIS will no longer be valid.
    • You will need to reconfigure your computers to dial the new local phone numbers available in more cities around the state. New phone numbers can be found below.
    • You will also need to change the mail servers, name servers and news server addresses. More info on how to do this can be found below.
    • Newer, sleeker, more feature filled version of webmail is available NOW at http://ecis.com/webmail If you are using the webmail to view your domain email, replace the server name with your domain name.
    • Continuing the strict crackdown on annoying spam, the spam blocking features can now be accessed at http://ecis.com/spamblock Just use your logon name and password as you always have.
    • You will be able to retain your @ecis.com address and server settings are going to remain the same at this time.

  3. Those with hosted domain names will gradually be moved to tdl servers. The following NEW improved services will be available (this is where things start to get real good).

    • Self Managed Mail accounts. Add, remove, and change passwords on all your mail accounts yourself with a web interface. YOU make all the changes and they will take effect immediately.
    • PHP is supported.
    • MySQL databases with interfaces YOU administer and control.
    • An improved and updated Daily Stats page for monitoring your web site.
    • Daily Backups and emergency recovery systems.
    • SSL and Secure Certificates
    • Free Page Counters

  4. Those Customers Web-hosting on the NT servers will be offered accounts on the TDL Linux boxes with mySQL databases. TDL is a Microsoft free zone and will not be supporting the Microsoft Platforms. The few accounts hosted on this server will need to make arrangements for relocation before March 21st, 2003.

Email Server Settings for @ecis.com addresses

  • Incoming Mail Server: mail.ecis.com
  • Outgoing Mail Server: mail.ecis.com

    Email Server Settings for your own domain name addresses

  • Incoming Mail Server: mail2.ecis.com
  • Outgoing Mail Server: mail2.ecis.com

    News Server Settings

  • Set News server to: news.ecis.com

    *** Dial-up Access Phone Numbers ***

    • To find state-wide toll-free 01 Communications numbers, simply enter your area code and the first three digits of your phone number at this page.

    Note: It is your responsibility to check with the phone company to confirm that the number you use to dial TDL is toll-free. TDL is not responsible for toll charges you may incur if the number you choose is a toll call from your area.


    ***** If you are unsure what windows operating system you have, click start and then help. It should say in the help section what version of windows you are using *****

    How to Change your Access Numbers

    To change the access number on your computer, locate your operating system below and follow the instructions.

    Changing the phone number Windows XP

    1. Click Start
    2. Click on Control Panel
    3. Click on Network Connections.
    4. Right click on the ECIS connection and select Properties
    5. Change the phone number and click OK

    Changing the phone number Windows ME/2000/NT

    1. Click Start
    2. Move mouse over settings click on Network and Dial up Connections
    3. Right click on the ECIS connection and select Properties
    4. Change the phone number and click OK

    Changing the Phone Number on Win95/98 Machines

    1. Double-click the My Computer icon on the desktop.
    2. Double-click the Dial-Up Networking icon.
    3. Right click on the ECIS connection and left click on "properties"
    4. Unless calling to another area code, leave the Area code box blank.
    5. Enter the phone number in the Telephone number field.
    6. Click close (or OK on some versions).

    Changing the Phone Number on Windows 3.X with Trumpet Winsock

    1. Double-click the Trumpet Winsock icon.
    2. Press the Esc key to stop the program from dialing.
    3. Maximize the icon by double-clicking on it if necessary.
    4. Select Dialer and Setup.cmd.
    5. Put in the new phone number when asked.
    6. Press the Enter key for username and password to keep your current values.
    7. For other dialers, the above procedure will vary.

    Changing the phone number in Mac OS-X

    1. Choose Location, then Network Preferences from the Apple menu.
    2. Choose your modem configuration from the Show pop-up menu.
    3. Click the PPP tab.
    4. Change the phone number in the Telephone Number field.
    5. Choose Quit System Prefs from the System Prefs menu.
    6. In the sheet that appears asking whether you want to save configuration changes, click Save.

    Changing the phone number in OS 9.x

    1. Select Control Panels from the Apple Menu.
    2. Double-click on TCP/IP.
    3. Select PPP or Ethernet from the window.
    4. If using a modem for dialup, select PPP.
    5. Enter the phone number in the box.
    6. Complete by closing the window.

    Changing the phone number in Older Mac OS

    1. Select Control Panels from the Apple menu.
    2. Double-click on Config PPP.
    3. Click on Config.
    4. Enter the new phone number in the box marked Phone num.
    5. Click Done.
    6. Close the Control Panel.
    7. For older operating systems, Config PPP will be in the System Folder.


    HOW TO CHANGE THE DNS

    The procedure for updating DNS information is different for each operating system.

    Setting the DNS for Windows XP

    1. Click Start and move mouse over Control Panel.
    2. In the Control Panel window click Network and Internet Connections.
    3. In the Network and Internet Connection window click on Network Connections.
    4. In the Network Connections window right-click on the ECIS dial-up connection and select Properties.
    5. In the Network Properties window click on the Networking tab. Highlight Internet Protocol (TCP/IP) then click on the Properties button.
    6. In the TCP/IP Properties window you can select the Use the following DNS Server addresses option, and enter the DNS properties as shown below.
    7. Your Primary/Preferred DNS is 206.180.224.75
    8. Your Secondary/Alternate DNS is 206.180.224.8
    9. At this point you can click OK in this, and the previous windows to save your changed settings.

    Setting the DNS For Windows ME

    These settings may have slight variations from what is listed here.
    1. Click on the Start button on your screen (usually located in the lower left corner of your Windows screen). A menu will appear. From that menu, choose Settings... and then from the second menu that appears, choose Control Panel.
    2. Double-click on Network. Items listed may be slightly different. Left click on TCP/IP once to highlight it. If you have more then one item beginning with TCP/IP click on the one that says TCP/IP dial up networking.
    3. Left click on Properties once.
    4. Click Enable DNS and complete the settings.
    5. Enter Primary DNS: 206.180.224.75 (click add)
    6. Enter Secondary DNS: 206.180.224.8 (click add)
    7. Click OK on any windows open and you should be prompted to restart your computer.

    Setting the DNS on Windows 2000

    1. Right click on My Network Places and go to Properties.
    2. Right click on the desired connection, and go to Properties.
    3. When you see the following screen, left click on TCP/IP once then click on Properties.
    4. Click Use the following DNS server addresses
    5. Enter Primary DNS: 206.180.224.75
    6. Enter Secondary DNS: 206.180.224.8
    7. Click on the Advanced button.
    8. Click Add, type in ecis.com and click Ok.
    9. Click OK on any windows open.
    10. You have successfully configured your DNS

    Setting the DNS for Windows 95/98

    These settings may have a slight variation
    1. double-click on My Computer
    2. double-click Dial-Up Networking
    3. Right-click on the ECIS connection
    4. Click Properties
    5. Click the Server Types Button
    6. Then click on the TCP/IP Settings button, which will bring up the TCP/IP Settings dialog box
    7. Select Specify Name Server Addresses and enter the following numbers:
      • Primary DNS: 206.180.224.75
      • Secondary DNS: 206.180.224.8
    8. Then click Ok on all three dialog boxes.

    Setting the DNS on Mac OS9

    1. Click on the Apple in the top left corner of the screen and go to Control Panels, then TCP/IP
    2. Connect via : PPP
    3. Configure: Using PPP Server Name server addr.: 206.180.224.75 and 206.180.224.8
    4. Set the Search Domains : ecis.com

    Setting the DNS on Mac OS-X

    1. Click on the Apple in the top left corner of the screen and go to System Preferences.
    2. Click on the Network icon in the System Preferences window.
    3. Select Internal Modem under Show. Configure: Using PPP should be selected then enter: Domain Name Servers: 206.180.224.75 and 206.180.224.8
    4. Search Domains: ecis.com
    5. Click Apply Now, and you have sucessfully configured your DNS.
    6. Click the close square, top left hand of the window and choose Save, and you have sucessfully configured your DNS.



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